Case Studies

View our library of case studies that showcase how Triton Benefits & HR Solutions helped clients in a variety of different industries.

Select A Company To View Their Customer Success Case Study

Case Study

LaRocca Hornik Rosen Greenberg
& Crupi, LLC

ABOUT

LaRocca Hornik Rosen Greenberg & Crupi, LLC is one of the leading law firms in New Jersey focusing on divorce and family law. Their team of experienced family law counselors and advocates guide clients through the divorce process, and help resolve related issues involving children, property, and support.

The firm has been recognized throughout New Jersey for its advocacy skills. Managing partner Frank LaRocca is certified in Matrimonial Law by the New Jersey Supreme Court — an honor granted to one-tenth of one percent of the lawyers in the state. Additionally, LaRocca and partner Michele Crupi have been selected for inclusion in the New Jersey Super Lawyers list as published by Thomson Reuters in the area of family law. The firm has 20-plus employees and is based in Freehold, NJ.

CHALLENGE

One of the top New Jersey firms specializing in divorce and family law, recruiting and retaining attorneys is of critical importance and imperative for growth. As the firm expanded, adding attorneys and office personnel, LaRocca Hornik Rosen Greenberg & Crupi needed a better way manage payroll, medical benefits, and investment options, such as employee 401K plans.

The firm was working with Paychex to administer payroll and manage HR processes but LaRocca did not feel his account was being handled strategically.

“Once onboarded with Paychex, it was evident we were a small account among a large roster of customers,” added LaRocca. “Each year the fees went up, customer service was poor, and we were not getting much value other than that our payroll was being processed each week.”

 

SOLUTION

Regardless of the industry and headcount, managing payroll and benefits can be costly, complex, and time-consuming. As a specialist, Triton HR helps keep clients navigate through the constantly changing laws, regulations, and compliance requirements.

“To assess our needs, we set up a meeting with Triton HR, which included several people from their payroll and benefits departments as well as an account manager,” added LaRocca. “They really took the time to understand what was best for our firm.”

As an exclusive member of the ADP Partner Advantage Program, Triton HR recommended ADP RUN — an all-inclusive platform that tracks and manages time, pay, medical benefits and more.

 

“The platform Triton HR implemented is not just for payroll, but an employee benefits system which keeps track of everything,” added Larocca. From a consulting perspective, Triton HR also recommended that LaRocca Hornik Rosen Greenberg & Crupi utilize a third-party investment advisor which according to the managing partner “was one of the best things we ever did.”

Results

Prior to open enrollment each year, organizations of all sizes are confronted with seemingly higher costs for healthcare and medical benefits. While cost is a key criterion, the quality, depth, and breadth of coverage along with customer service and support should never be compromised.

What separates Triton HR from other brokers is the company’s ultra-laser focus on the customer and delivering world-class service.

“Each year Triton HR undergoes an exhaustive search to offer us competitive quotes for medical and dental coverage,” added LaRocca. “They really take the time to explain to us what is going on.”

Case Study

Barcelona Wine Bar

ABOUT

Established in 1996, Barcelona Wine Bar is an award-winning Spanish Tapas restaurant group that has 18 restaurants in 10 states including Texas, Georgia, Tennessee, and DC with approximately 900 employees.

The company was established by Sasa Mahr-Batuz and Andy Pforzheimer and it was inspired by Sasa’s memories of living in Spain and Portugal for years, and Andy’s 20 years of experience as a chef at world-famous restaurants in France, California, and New York.

CHALLENGE

In 2019, Barcelona Wine Bar needed help with open enrollment as the company was being spun-off. At the time, Barcelona Wine Bar worked with a broker but they were unable to help with the open enrollment process. Through an introduction from payroll provider and partner ADP, Triton Benefits & HR Solutions provided guidance with the entire open enrollment and benefits administration process.

“In the hospitality business, customer service is paramount,” said Belén Ruiz, Barcelona Wine Bar’s Director of HR. “With limited notice, Triton Benefits jumped in and provided several options to support our open enrollment and benefits administration process. Their exemplary team and service earned our business and we made them broker of record.

 

SOLUTION

After seeing Triton’s level of dedication and assistance to ensure Barcelona Wine Bar’s team members were taken care of during open enrollment, even though they were not a client. Barcelona Wine Bar included them in during their broker search for the upcoming year.

During the renewal evaluation, Triton provided Barcelona Wine Bar with various health care options for review. This included fully-insured plans, level-funded plans and self-funded plans through a captive insurance program. Although the company’s existing plan was selected and renewed, the process allowed Barcelona Wine Bar to compare different types of coverage and costs. Ultimately, Barcelona Wine Bar’s leadership team, entrusted Triton to lead with the guidance that they provided in 2019, and Barcelona Wine Bar signed Triton Benefits to be their official broker.

The impact of the pandemic required Barcelona Wine Bar to furlough employees. Triton Benefits helped navigate eligibility and negotiated a “modified” wait period to ensure rehired employees can gain access to insurance coverage within 30 days.

 

Additionally, as open enrollment for 2021 approached, Triton Benefits assisted by offering a dedicated customer service hotline staffed with English and Spanish professionals that were available from 8:00 AM to 8:00 PM to address questions and helped with

Results

Navigating through the open enrollment period amidst the pandemic, Barcelona Wine Bar was able to keep all of its restaurants open during such a difficult time. Triton Benefits has been instrumental in streamlining open enrollment, handling employee benefits questions and issues in two languages and actively involved in supporting their management team.

“Triton Benefits went above and beyond for us. Their expertise and resources such as the customer service hotline have been extremely helpful,” added Ruiz. “We value them as a trusted advisor and an extension to our HR team.”

Case Study

MLD Mortgage

https://www.themoneystore.com/

ABOUT

Headquartered in Florham Park, New Jersey, MLD Mortgage Inc., dba The Money Store® is a full-service mortgage banker with a strong focus to provide highly competitive, responsible mortgage loans to everyday homeowners in 48 states with
over 300 employees.

For over 40 years, The Money Store® name has been synonymous with mortgage lending and meeting the home-financing needs of homeowners with low rates and exceptional customer service.

As a full-service mortgage banker, they can offer a wider range of mortgage programs to suit almost every borrower’s situation.

CHALLENGE

In 2011, MLD Mortgage switched payroll services to Triton Benefits & HR Solutions. As part of this change, the firm opted to review its group healthcare plan as they examined employee
contributions to see what works best for them.

Employees at MLD Mortgage needed plans in 48 states with a specific plan in Hawaii. To examine MLD Mortgage’s needs, Triton Benefits worked closely with David Zilberman, the firm’s Chief Financial Officer.

“As a leading full-service mortgage banker, employee retention and recruitment are paramount to increasing employee productivity, morale, and satisfaction,” explained Zilberman. “Providing group healthcare options for our employees and their families is a key component to our firm.” 

SOLUTION

As part of its process, Triton Benefits worked closely to understand MLD Mortgage’s benefits needs, taking into consideration the range in age the types of:

  • coverages
  • plans
  • cost
  • contributions

The process included providing various options and then further analyzing what was the most optimal for its employees.

It ultimately recommended United Healthcare for48 states across the country and Blue Cross Blue Shield for Hawaii, and which represented the best plans.

“Chemistry is key,” added Zilberman. “Whenever we have a question Triton is just a phone call away, and they go above and beyond in meeting our needs and making sure all our questions are answered as quickly and efficiently as possible.”

Results

Comparing the current plan to the previous, MLD Mortgage’s coverage amounts were modified and the self-funded benefit plan via United Healthcare was more comprehensive to what the firm previously had, thus proving to be most ideal for all employees as the base healthcare plan offered by MLD Mortgage is free for all employees. The firm has been working with Triton Benefits since 2011.

Triton Benefits worked with us closely to meet our specific needs and analyzed a myriad of options to efficiently identify what the best self-insured healthcare plan was to offer our employees,” said Zilberman.

Case Study

Florio Perrucci

https://www.floriolaw.com/

ABOUT

Florio Perrucci Steinhardt Cappelli Tipton & Taylor LLC is a full-service law firm with offices strategically located throughout New Jersey, Pennsylvania and New York. With 80-plus attorneys and legal professionals, the firm was started by former New Jersey Governor James Florio and Michael J. Perrucci, a well-known litigation trial attorney with numerous million dollar federal and state cases.

The firm advises clients in a diverse range of industries and practice areas, from banking, commercial lending and real estate to municipal law, government, and regulatory affairs, to name a few. To attract and retain top talent, the company offers comprehensive compensation plans that includes healthcare.

CHALLENGE

In September 2019, Florio Perrucci switched payroll services to ADP. As part of this change – which coincided with open enrollment – the firm opted to review its group healthcare plan. As an ADP Partner, Triton Benefits & HR Solutions was highly recommended and competed among several insurance brokers to offer group health options. To examine Florio Perrucci’s needs, cost and culture, Triton Benefits worked closely with Charlie Braxmeier, the firm’s administrator and Terri C. Davenport, human resources and accounts receivable coordinator.

“As a leading law firm, recruitment and retention are critical to maintaining our high standards,” explained Braxmeier. “Offering group healthcare options for our attorneys, personnel and their families is critical, and is one of the key differentiators of our firm.”

SOLUTION

As part of its process, Triton Benefits invested time to understand Florio Perrucci’s benefits needs,taking into account:

  • the range in age of personnel
  • types of coverage
  • associated costs

The process included benchmarking against others in its industry and region to make sure Florio Perrucci’s benefits offering was competitive. It ultimately recommended Cigna which represented the best plan.

“Triton Benefits was very responsive to our situation and needs,” added Davenport. “Under their guidance, we were able to provide a better plan, comparing apples to apples, with better options, and at a significant cost savings.”

Results

Comparing the current plan to the previous, Florio Perrucci saved approximately $30,000, representing a 10 percent reduction in annual premiums. The benefit plan via Cigna was more comprehensive to what the firm had prior, thus offering tremendous value to the company and its team.

The firm is now in its second year with Triton Benefits. In addition to providing a quality, robust benefits package with a marginal increase, Triton also helped Florio Perrucci navigate the COVID-19 pandemic, offering HR best practices and other advice during this tumultuous time. Triton Benefits extensive HR team was able work with HR to manage state and federal compliance and ensure Florio Perrucci took advantage of all programs it was entitled to.

Offering advice to other HR managers, Davenport said, “When considering a benefits broker, be sure to find one that really dials into your specific business needs, as this will be key to identifying the best plan that fit within your budget. Triton Benefits provided the most responsive customer service which differentiated the company from the others we evaluated.”

Case Study

Mid-Atlantic Transport

https://www.midatlantictrans.com/

ABOUT

Established in 2018, Mid-Atlantic Transport is a trucking company headquartered in Willingboro, New Jersey. The company was established by Jerry Shields who saw an opportunity to offer enhanced customer service through a team of experienced drivers and knowledgeable internal staff.

Today the company has 45-plus employees and road drivers.

With strong core values and family-like culture, Mid-Atlantic Transport continues to invest in its people. As part of the company’s competitive compensation plans, Mid-Atlantic Transport offers a comprehensive healthcare package that includes medical, dental, and vision coverage as well as short-term disability.

CHALLENGE

In October 2019, Mid-Atlantic Transport switched payroll providers and selected ADP. With open enrollment under way, the trucking company explored various healthcare plans. ADP suggested Triton Benefits & HR Solutions as one of many insurance brokers to offer healthcare options. Triton Benefits worked closely with Mid-Atlantic’s President, Jerry Shields, and Office Manager Kristin Loreaux, to closely evaluate their needs and budget.

“Each year we are confronted with balancing the needs of our people and offering quality healthcare coverage within a reasonable budget,” said Shields. “Most brokers tell you what you want to hear and focus on costs, but often this approach does not overlay with our company requirements and standards.”

SOLUTION

Triton Benefits took the time to navigate through Mid-Atlantic Transport’s healthcare benefits needs, examining:

  • the range in age of employees
  • types of benefits plans
  • individual or family plans
  • associated costs

“Triton Benefits went out of their way to understand the nuances of our team and presented several options,” added Shields.

Part of the process included benchmarking against other companies in its industry and geographical location to ensure Mid-Atlantic Transport’s benefits offering was competitive.

Aetna was ultimately recommended as the ideal plan for Mid-Atlantic Transport and represented a significant costs savings.

“Brokers have a tendency to sell you their product, rather than understanding your process and evaluating your needs,” said Shields. “Triton was extremely upfront and involved and kept their word every step of the way – that level of honesty and transparency was a differentiator.”

Results

The healthcare benefit plan provided by Aetna was the most comprehensive and cost-effective compared to what Mid-Atlantic Transport had previously. Moreover, Triton Benefits was able to save the trucking company approximately 15% annually. Recently, the company renewed with Aetna for the second year with a zero percent increase.

“Triton Benefits went out of their way to understand our process and made sure we understood theirs,” added Shields. “I highly recommend Triton Benefits to any of my peers specially when it comes to finding the ideal healthcare plan for your organization.”

Case Study

Jewish Renaissance Medical Center

www.jrmc.us

ABOUT

The Jewish Renaissance Medical Center, Inc. is dedicated to delivering preventive and primary medical services to the underserved and the uninsured population in a culturally competent environment, regardless of race or ethnicity.

CHALLENGE

Jewish Renaissance Medical Center was receiving employee benefits and HR support from a vendor that wasn’t managing their health insurance costs or leveraging any HR technology. They were spending too much and getting too little.

SOLUTION

We took over all aspects of Jewish Renaissance’s HR and benefits administration, including managing open enrollment and providing in-person HR support. We implemented a more cost-effective medical insurance plan while improving coverage, and transitioned them to the ADP Workforce Now platform, configured and managed by Triton, tying benefits and HR together for seamless integration.

In year one, they saved over $140,000 in medical insurance costs. While some brokers will decrease costs in the first year and then incur a substantial increase in year two, Triton utilized both ADP and carrier data to ensure that their premiums for the following years remained stable.

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Case Study

Contech Systems, Inc.

www.contech-it.com

ABOUT

Contech Systems delivers precisely-matched IT resources for contract and direct hire openings. Clients trust our technical insight and professional integrity, developed over more than 25 years in the industry.

CHALLENGE

Contech Systems Inc. was overpaying for health benefits and receiving mediocre coverage. Each year, their premiums would rise, and coverage would fall, frustrating both their management and employees. They needed better coverage with more predictability in terms of premiums.

SOLUTION

Our expert staff used their experience to implement innovative solutions, including a level-funded plan that not only saved money, but enhanced the medical benefits for all. By taking advantage of level-funding, Contech has an opportunity to receive money back each year with no risk. With access to more affordable prescriptions and services like telemedicine and wellness programs, employees were happier and healthier.

In the first year, Contech saved over $82,000 on their group health insurance, and are projected to save even more in years to come.

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Case Study

Puracap Pharmaceuticals

www.puracap.com

ABOUT

Puracap’s global presence in prescription brands, prescription generics, and Over the Counter (OTC) products, including private label products are growing. Their team meets market needs through innovation – introducing cost-efficient models to establish new product lines, utilizing global distribution networks and ensuring our products are made in world-class manufacturing facilities.

CHALLENGE

Puracap Pharmaceuticals was looking for a new comprehensive HR solution and needed a professional reexamination of their benefits. Puracap was tired of receiving health insurance premium increases at the last minute and not having any creative solutions to lower costs. Finally, their workforce grew to three facilities in three separate states, introducing new HR complexities. They needed a partner with the expertise to analyze their HR and benefits offerings, make recommendations, and implement new solutions with no interruption to their business or existing employees.

SOLUTION

Triton’s Solution: Puracap engaged Triton, and we implemented ADP and their Workforce Now payroll and HR platform. Triton assisted in preparing the platform, managing the implementation, making it seamless for Puracap to transition.

At the same time, Triton analyzed Puracap’s employee benefits and determined that they were overpaying for their group medical insurance. Triton switched Puracap to a new insurance carrier and different funding mechanism, making them eligible for money back at the end of the year with no risk. Triton oversaw and managed open enrollment for over 100 employees at three separate offices in three different states. Between in-person and call center support, we ensured that Puracap and their employees were covered.

Immediately, Puracap benefitted from dramatically reduced rates with better coverage, including a wellness program that rewarded employees who availed themselves of it. By providing, and actively managing payroll, HR, and benefits, Triton utilizes robust data to provide the best strategy to manage ongoing costs.

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Case Study

Smith

www.smithmade.org

ABOUT

Smith is a restaurant group based in Asbury Park, New Jersey, which in the last three years has expanded to locations in Burlington, Jersey City, and Philadelphia. From a European brasserie to dance-club pizzerias, Smith has been instrumental in the revitalization of downtown areas in our great American cities.

CHALLENGE

With five restaurants and over 600 employees, the one-person HR department needed support for all things HR and Employee Benefits.

Following the passage of the Affordable Care Act, the business struggled to figure out how to comply with the new regulations. Though some advised Smith to simply offer nothing to workers and pay the resulting government fines, the restaurant group wanted to provide benefits to their ever-expanding workforce.

SOLUTION

As an authorized ADP Broker Alliance partner, we were able to transition Smith to the ADP Workforce Now platform in a more seamless and cost-efficient manner. We took over the process on behalf of an overwhelmed HR department that was making do with a staff of one, and we continue to provide Smith with a comprehensive and dedicated HR team that is “always there and available,” in the words of Smith HR Department lead Aurora Brunette.

By creating benefits solutions for Smith’s employees, we have also helped the restaurant group retain their best bartenders, cooks, and managers, and continue to recruit top talent.

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